Vivint Home Security Reviews

Full system integration for easy monitoring and control via the Vivint security app.

Security Cameras featuring Smart Deter technology to proactively prevent crime.

24/7 monitoring team and active emergency response.

Motion-activated and continuous recording options.

Wide-angle lenses for extensive outdoor coverage.

Infrared LED night vision for clear nighttime images.

HD resolution for detailed visuals.

Two-way audio for communication with visitors.

Smart deterrents like warning tones for uninvited guests.

Remote access through smartphone apps.

Good quality products with an array of equipment options.

Integrates well within the system itself.

24/7 professional monitoring and support.

Huge range of supported technology types.

Integrated with Alexa and Google Assistant.

Lots of easy ways to reach customer service.

Fastest response times in the industry.

First-class customer service.

Free remote access.

Wealth of futuristic security and home automation features.

Seamless Integration: Vivint offers seamless integration with various smart home devices, including Philips Hue smart lighting and Nest thermostats.

Advanced Features: The system includes advanced features like AI-powered Smart Deter for enhanced security and video verification for added safety.

User-Friendly App: The Vivint app is easy to use, with intuitive controls and features like swiping left to arm "Staying" mode and right to arm "Leaving" mode.

Professional Monitoring: Vivint provides 24/7 professional monitoring, which is a key feature for many users.

Customizable Design: The system offers fully customizable design options, allowing homeowners to tailor their security setup to their needs.

High-Quality Cameras: Vivint cameras offer unmatched video quality, intelligent smart detection, and alerts, making them a robust security solution.

no additional cost for shipping on no-cost replacements for parts that do not require professional installation.

no additional cost for on-site repair service for professionally-installed System components.

additional coverage for System components damaged due to power surges.

priority routing on calls to Vivint customer service agents.

complimentary semi-annual System checks by Vivint.

High Upfront Costs: Vivint systems are expensive, with equipment costs ranging from $2,400 to $3,680, and monthly monitoring fees starting at $30.

Proprietary Equipment: The use of proprietary equipment means that other alarm companies cannot take over monitoring if Vivint services are discontinued.

Unclear Pricing Structure: The pricing structure can be unclear, requiring homeowners to provide their email address to get detailed pricing information.

Installation Fees: There is a charge for installation, and moving fees can be high, with a re-installation fee of $129.

Limited Third-Party Integrations: While Vivint integrates well with Google Home and Amazon Echo, it has limited third-party integrations outside of these platforms.